School IT support: Overworked...and understaffed
Challenges create barriers to instruction
Research suggests that overworked and understaffed IT departments are spending too much time reacting to technology problems--and not enough time on training and integration. One year after a landmark survey first revealed the extent of the problem, IT staffing shortages continue to plague schools, according to the latest version of the survey. What's more, these shortages are keeping many schools from realizing technology's full potential as a learning tool.
Conducted by eSchool News and SchoolDude.com Inc. in partnership with the Consortium for School Networking, the 2nd annual School IT Survey polled more than 600 school district leaders and technology administrators in November and December 2008.
The results were similar to findings from the first such survey in 2007, but added new insights.